Frequently Asked Questions (FAQs)
Whether you are new to indexing or a regular visitor, you may have questions! Open the tabs below to see the most frequently asked questions and their answers.
FAQ Category Links
- General Questions and Answers
- CNC Popular Components
- CNC Mechanical Components
- Electric Components & Accessories
How do I cancel my orders before I make a payment?
After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order. Note: We cannot give refunds once payment is verified.
How do I make payments using Paypal? How does it work?
Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to vallder.com system for your order. It's fast, easy & secure.
Can I pay using Paypal without a Paypal account?
Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.
Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.
By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed.
For more details, click here to see how Paypal works for you.
How do I know what my order or invoice number is?
When an order is placed, an automated confirmation email will be sent to the email address you have nominated.
I would like urgent delivery, can it be organised?
Priority delivery may be organised prior to an order being placed. Please note VALLDER will not cover the extra freight charge, it is the responsibility of the customer. VALLDER cannot guarantee that an order can be sent as a priority.